Outage in Waterford
Degraded Performance and Errors when accessing Dashboard or Staff and Students Tab
Resolved Minor
November 07, 2022 - Started over 3 years ago
Official incident page
Official incident page
Incident Report
Currently, in teacher.waterford.org, users may experience issues loading the dashboard tab, staff and students tab, courses and goals, or reports tab when searching at the student level.
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 11/07/2022 05:57PM
The issue has been resolved, and mitigation steps have been completed.
IDENTIFIED
over 3 years ago - at 11/07/2022 05:35PM
Remediation is still in process, taking longer than initially estimated.
IDENTIFIED
over 3 years ago - at 11/07/2022 04:31PM
The source of the issue has been identified, remediation steps are currently in progress estimated time to completion is approx 60 mins.
INVESTIGATING
over 3 years ago - at 11/07/2022 03:54PM
Currently, in teacher.waterford.org, users may experience issues loading the dashboard tab, staff and students tab, courses and goals, or reports tab when searching at the student level.
Latest Waterford outages
Dashboards and Reporting Data Processing Is Delayed - 6 months ago
Users unable to authenticate with Waterford Reading Academy products - about 1 year ago
Users unable to complete enrollment due to zipcode lookup failure - over 1 year ago
Degraded performance when starting courses - over 2 years ago
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