Outage in Weave
Call Recordings Not Accessible in Desktop App
Resolved MinorIncident Report
We are currently investigating an issue where call recordings are not accessible in the Desktop app, either missing the play button or not loading in.
The recordings are still accessible through our Portal at app.getweave.com at this time.
Components affected
Weave Desktop ApplicationNeed to monitor Weave outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 02/09/2024 02:00PM
This incident has been resolved.
IDENTIFIED
about 2 years ago - at 02/08/2024 06:25PM
The issue has been identified, and we are in the process of implementing a fix.
The workaround for the time being is to access the call recordings in the Portal at app.getweave.com.
INVESTIGATING
about 2 years ago - at 02/08/2024 05:38PM
We are currently investigating an issue where call recordings are not accessible in the Desktop app, either missing the play button or not loading in.
The recordings are still accessible through our Portal at app.getweave.com at this time.
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