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Outage in Weave

10DLC Registration + Compliance

Resolved Minor
November 13, 2024 - Started over 1 year ago - Lasted about 1 year
Official incident page

Incident Report

You can register your own campaign by following the instructions in the following help article https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave Sole Proprietors must register an EIN: https://www.weavehelp.com/weavehelp/article/text-messaging-brand-registration-faq If your registration was rejected, please be sure to follow all the instructions in the article before contacting support. Compliance: On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/09/2025 10:20PM

This has been resolved.

MONITORING over 1 year ago - at 11/13/2024 09:55PM

You can register your own campaign by following the instructions in the following help article https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Sole Proprietors must register an EIN: https://www.weavehelp.com/weavehelp/article/text-messaging-brand-registration-faq
If your registration was rejected, please be sure to follow all the instructions in the article before contacting support.

Compliance:
On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."

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