Outage in Webex by Cisco

Webex Meetings: Post-meeting transcript generation failures for recorded meetings

Resolved Minor
May 30, 2025 - Started 24 days ago - Lasted about 7 hours

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Outage Details

Engineering is investigating an issue they may cause Webex for Government users to experience post-meeting transcripts generation failures for recorded meetings. Additionally, users may also notice that it is impacting real-time transcripts generation. We are working towards service restoration and apologize for any inconvenience this may cause.
Components affected
Webex by Cisco Webex Meetings
Latest Updates ( sorted recent to last )
MONITORING 24 days ago - at 05/30/2025 12:55PM

Engineering has completed remediation activities and services are now restored.

We will continue to monitor to ensure service stability.

IDENTIFIED 24 days ago - at 05/30/2025 06:14AM

Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.

Thank you for your continued patience as we address this service incident.

INVESTIGATING 24 days ago - at 05/30/2025 06:02AM

Engineering is investigating an issue they may cause Webex for Government users to experience post-meeting transcripts generation failures for recorded meetings. Additionally, users may also notice that it is impacting real-time transcripts generation.

We are working towards service restoration and apologize for any inconvenience this may cause.

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