Outage in Webex by Cisco
Webex Meetings: SIP (on-prem) devices unable to join Webex Meetings in APAC region
Resolved Minor
June 18, 2025 - Started 11 months ago
- Lasted 32 minutes
Incident Report
Engineering is investigating an issue that may cause some SIP (on-prem) devices to be unable to join Webex Meetings in the APAC Regions. There is no impact to Webex Cloud Registered Devices.
Engineering is working on restoring services and we apologize for any inconvenience this may cause.
Components affected
Webex by Cisco Webex MeetingsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
11 months ago - at 06/19/2025 12:37AM
Engineering completed mitigation activities and services are now healthy and available.
We will continue to monitor to ensure service stability.
IDENTIFIED
11 months ago - at 06/19/2025 12:22AM
Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.
Thank you for your continued patience as we address this service incident.
INVESTIGATING
11 months ago - at 06/19/2025 12:17AM
Engineering is investigating an issue that may cause some SIP (on-prem) devices to be unable to join Webex Meetings in the APAC Regions. There is no impact to Webex Cloud Registered Devices.
Engineering is working on restoring services and we apologize for any inconvenience this may cause.
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