Outage in Webex by Cisco

Webex Control Hub: Unable to assign licenses

Resolved Minor
October 21, 2025 - Started 1 day ago - Lasted about 1 hour

Incident Report

Engineering is investigating an issue that may be preventing administrators from assigning or modifying licenses in Webex Control Hub. We are working to restore the service and apologize for any inconvenience this may cause.
Components affected
Webex by Cisco Webex Control Hub

Need to monitor Webex by Cisco outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
MONITORING 1 day ago - at 10/21/2025 07:54PM

Engineering has completed remediation activities and services are now restored.

We will continue to monitor to ensure service stability.

IDENTIFIED 1 day ago - at 10/21/2025 06:50PM

Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.

Thank you for your continued patience as we address this service incident.

INVESTIGATING 1 day ago - at 10/21/2025 06:45PM

Engineering is investigating an issue that may be preventing administrators from assigning or modifying licenses in Webex Control Hub.

We are working to restore the service and apologize for any inconvenience this may cause.

Latest Webex by Cisco outages

Webex Contact Center: Agents may be unable to access real-time reporting - 2 days ago
Webex Contact Center: Some callers may not be able to connect to the IVR or an agent in the US region - 3 days ago
Webex Control Hub: Some Administrators are unable to upload CSV files - 4 days ago
Webex Meetings: Recording playback and download failures - 5 days ago
Webex Contact Center: Some agents are experiencing failures when calling emergency service numbers - 5 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook