Outage in Webex by Cisco
Dedicated Instance/UCM Cloud: Multiple alerts impacting UCM Calling and provisioning services
Resolved Minor
August 05, 2026 - Started 6 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Webex Dedicated Instance/UCM Cloud experienced a roughly 1-hour incident affecting calling and provisioning services, with impacted users encountering service failover notifications, phone re-registrations, and ungraceful-shutdown alerts. Engineering identified the issue, performed remediation, and confirmed services were restored within the same hour.
Engineering has identified an issue impacting multiple Dedicated Instance/UCM Cloud services. Impacted users may experience service failover notifications, phone re-registrations, and ungraceful-shutdown notification alerts.
Engineering is continuing to validate alerts and monitoring affected customers. We will provide the next update in one hour or sooner if new information becomes available. We appreciate your patience while we work to restore services and apologize for the inconvenience this may cause.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
6 days ago - at 08/05/2026 01:29PM
Engineering has completed remediation activities and services are now restored.
We will continue to monitor to ensure service stability.
IDENTIFIED
6 days ago - at 08/05/2026 12:48PM
Engineering has identified an issue impacting multiple Dedicated Instance/UCM Cloud services. Impacted users may experience service failover notifications, phone re-registrations, and ungraceful-shutdown notification alerts.
Engineering is continuing to validate alerts and monitoring affected customers. We will provide the next update in one hour or sooner if new information becomes available. We appreciate your patience while we work to restore services and apologize for the inconvenience this may cause.
Latest Webex by Cisco outages
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
