Outage in Webex by Cisco

Webex Meetings: Webex clients are unable to join Microsoft Teams meetings

Resolved Minor
November 19, 2025 - Started 19 days ago - Lasted 28 minutes

Incident Report

Engineering is investigating an issue that is causing video call join failures. Some users may experience failures when using Webex devices to join Video Integration for Microsoft Teams (VIMT) meetings. We are working to restore services and apologize for any inconvenience this may cause.
Components affected
Webex by Cisco Webex Meetings

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Latest Updates ( sorted recent to last )
MONITORING 19 days ago - at 11/19/2025 07:15PM

Engineering has completed remediation activities and services are now restored.

We will continue to monitor to ensure service stability.

IDENTIFIED 19 days ago - at 11/19/2025 07:07PM

Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.

Thank you for your continued patience as we address this service incident.

INVESTIGATING 19 days ago - at 11/19/2025 06:59PM

Engineering is investigating an issue that is causing video call join failures. Some users may experience failures when using Webex devices to join Video Integration for Microsoft Teams (VIMT) meetings.

We are working to restore services and apologize for any inconvenience this may cause.

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