Users may experience failures running XSI events

Engineering has completed remediation activities and services are now restored.

We will continue to monitor to ensure service stability.

Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.

Thank you for your continued patience as we address this service incident.

In addition to the previously identified impacts, engineering has now determined that voicemail services are also affected. This may result in delays or failures in voicemail delivery and challenges in accessing voicemail messages.

We are working to restore full service functionality as quickly as possible and apologize for any inconvenience this may cause.

Engineering is investigating an issue that may prevent users from successfully running XSI events, such as retrieving user profiles, checking Do Not Disturb status, accessing the enterprise directory, and call talk functionalities.

We are working to restore the service and apologize for any inconvenience this may cause.