Outage in Webex by Cisco
Gateway and Solutions: Some users may be unable to start Instant Connect meetings
Resolved Minor
August 31, 2026 - Started about 10 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Some users in the Webex for Government environment were unable to start Instant Connect meetings, receiving errors when attempting to do so. Engineering identified the root cause and completed remediation within approximately 1.2 hours, fully restoring the service.
Engineering is investigating an issue where some users may be unable to start Instant Connect meetings in the Webex for Government environment. Affected users may receive an error when attempting to start a meeting.
We are working to restore the service and apologize for any inconvenience caused.
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Latest Updates ( sorted recent to last )
MONITORING
about 9 hours ago - at 08/31/2026 06:24PM
Engineering has completed remediation activities and services are now restored.
We will continue to monitor to ensure service stability.
IDENTIFIED
about 10 hours ago - at 08/31/2026 06:09PM
Engineering has identified the issue and is currently working towards service restoration. We will provide the next update in one hour or sooner should significant progress occur.
Thank you for your continued patience as we address this service incident.
INVESTIGATING
about 10 hours ago - at 08/31/2026 05:34PM
Engineering is investigating an issue where some users may be unable to start Instant Connect meetings in the Webex for Government environment. Affected users may receive an error when attempting to start a meeting.
We are working to restore the service and apologize for any inconvenience caused.
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