Outage in Webex by Cisco
Webex Meetings: Intermittent video call join failures for a small subset of users
Resolved Minor
January 28, 2026 - Started 3 months ago
- Lasted 44 minutes
Incident Report
Engineering is investigating an issue which may cause a small subset of users to experience video call join failures when attempting to join Webex Meetings.
We are working to restore services as quickly as possible and apologize for the inconvenience this may cause.
Components affected
Webex by Cisco Webex MeetingsTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
3 months ago - at 01/28/2026 09:02PM
Engineering has completed remediation activities, and services have been restored.
We will continue to monitor to ensure service stability.
IDENTIFIED
3 months ago - at 01/28/2026 08:51PM
Engineering has identified the issue and is working on a fix to restore services. We will continue to provide updates as they become available.
INVESTIGATING
3 months ago - at 01/28/2026 08:40PM
Engineering is investigating an issue which may cause a small subset of users to experience video call join failures when attempting to join Webex Meetings.
We are working to restore services as quickly as possible and apologize for the inconvenience this may cause.
Latest Webex by Cisco outages
Webex Services: Users may notice degraded experience with Meetings, Webex Contact Center and Webex Calling - 3 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
