Outage in Webex by Cisco

Webex Calling: Some users are experiencing registration failures for MPP devices and soft phones

Resolved Minor

February 06, 2026 - Started 1 day ago - Lasted about 2 hours

Incident Report

Engineering is investigating an issue impacting Webex for Government users utilizing Webex for Broadcloud services. Some users are experiencing registration failures of MPP devices and soft phones. Already registered devices may also getting unregistered. We are working to restore the service and apologize for any inconvenience caused.

Components affected

Webex by Cisco Webex Calling

Need to monitor Webex by Cisco outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

MONITORING 1 day ago - at 02/06/2026 06:42AM

Engineering has completed remediation activities and services are now restored.

We will continue to monitor to ensure service stability.

IDENTIFIED 1 day ago - at 02/06/2026 06:12AM

Engineering has identified the issue and is currently working towards service restoration. We will continue to provide updates as they become available.

Thank you for your continued patience as we address this service incident.

INVESTIGATING 1 day ago - at 02/06/2026 05:38AM

Engineering is investigating an issue impacting Webex for Government users utilizing Webex for Broadcloud services. Some users are experiencing registration failures of MPP devices and soft phones. Already registered devices may also getting unregistered.

We are working to restore the service and apologize for any inconvenience caused.

Latest Webex by Cisco outages

Webex Dedicated Instance: Customers to be unable to access IAAS applications - about 13 hours ago

Webex Calling : Some users are experiencing registration failures for MPP devices and soft phones - 3 days ago

Webex Contact Center: Call recordings are unable to be retrieved and failures updating historical and Realtime reports - 7 days ago

Webex Cloud Registered Device: Registration failures - 7 days ago

Webex Meetings: Intermittent video call join failures for a small subset of users - 10 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook