Outage in Webex by Cisco
Gateway and Solutions: Users are unable to join meetings via VIMT
Resolved Minor
September 15, 2026 - Started 5 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Webex experienced a roughly 1.4-hour outage affecting Video Integration for Microsoft Teams (VIMT), during which users were unable to join meetings via VIMT. Engineering identified the root cause and applied mitigation measures to restore the service. The incident was resolved and moved to monitoring to confirm stability.
Engineering is investigating an issue causing Video Integration for Microsoft Teams (VIMT) calls to fail.
We are working to restore service and apologize for any inconvenience this may cause. We will provide the next update in one hour, or sooner if there is a significant change in status.
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Latest Updates ( sorted recent to last )
MONITORING
5 days ago - at 09/15/2026 09:28PM
Engineering has completed mitigation activities, and services have been restored. We will continue to monitor to ensure service stability.
We appreciate your patience while we addressed this service incident.
IDENTIFIED
5 days ago - at 09/15/2026 08:51PM
Engineering has identified the issue and is currently working towards service restoration. We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur.
Thank you for your continued patience as we address this service incident.
INVESTIGATING
5 days ago - at 09/15/2026 08:28PM
Engineering is investigating an issue causing Video Integration for Microsoft Teams (VIMT) calls to fail.
We are working to restore service and apologize for any inconvenience this may cause. We will provide the next update in one hour, or sooner if there is a significant change in status.
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