Cisco BroadCloud: Users in the EU region are unable to access the Rialto Market portals

Engineering has completed remediation activities and services are now restored.

We will continue to monitor to ensure service stability.

Engineering is actively implementing mitigation measures to resolve data visibility issues on the Analytics and Reports page in CAP.

We will provide the next update within one hour or sooner if significant progress is achieved.

Engineering has resolved the issue where Webex Calling Carrier customer's ability to access to Rialto Market portals. However, customers are unable to view data on the Analytics and Reports page in CAP.

We will provide the next update in one hour or sooner should significant progress occur.

Engineering continues to implement mitigation measures for the issue affecting Webex Calling Carrier customer's ability to access to Rialto Market portals.

We will provide the next update in one hour or sooner should significant progress occur.

Engineering has identified the issue and is currently working towards service restoration. We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur.

Thank you for your continued patience as we address this service incident.

Engineering is investigating an issue where Webex Calling Carrier Customers are unable to access to RialtoMarket portals. We will provide another update in one hour, or sooner if new information becomes available.

We are working to restore the service and apologize for any inconvenience caused.