Outage in Webex by Cisco
Webex Control Hub: Partner admins in the EU region are unable to generate device activation code in Control Hub
Resolved Minor
March 12, 2026 - Started 4 days ago
- Lasted about 7 hours
Incident Report
Summary AI Generated
Partner administrators in the EU region experienced failures when attempting to generate device activation codes in Webex Control Hub, preventing device provisioning for 6.9 hours. Customer administrators were not affected by this issue. Engineering investigated and resolved the problem impacting the device provisioning functionality.
Engineering is investigating an issue impacting device provisioning in Webex Control Hub. Administrators attempting to generate device activation codes in Webex Control Hub are experiencing failures. This issue is exclusive to Partner administrators in the EU region. Customer administrators are not experiencing this issue.
We are working to restore services and apologize for any inconvenience this may cause.
Components affected
Webex by Cisco Webex Control HubNeed to monitor Webex by Cisco outages?
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Latest Updates ( sorted recent to last )
INVESTIGATING
4 days ago - at 03/12/2026 09:38AM
Engineering is investigating an issue impacting device provisioning in Webex Control Hub. Administrators attempting to generate device activation codes in Webex Control Hub are experiencing failures. This issue is exclusive to Partner administrators in the EU region. Customer administrators are not experiencing this issue.
We are working to restore services and apologize for any inconvenience this may cause.
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Webex Meetings: Unable to load Webex sites - 13 days ago
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