Webex Calling: Webex Attendant Console login failures impacting users accessing via Webex Client app and direct URL

Engineering has completed remediation activities and services are now restored.

We will continue to monitor to ensure service stability.

Engineering has identified the issue and is working on a fix to restore services. We will continue to provide updates as they become available.

We appreciate your patience while we address this service incident.

Our engineers are still investigating the incident. We will provide the next update in one hour.

Our engineering teams are currently investigating a service degradation impacting the Webex Attendant Console. We have mobilized all available resources to identify the root cause and restore full service as a top priority. We understand the importance of this service to your operations and are dedicated to resolving the issue as quickly as possible. We will provide our next update on our progress by 22:30 UTC.

We appreciate your continued patience and understanding while we work to address this incident.

Engineering is investigating an issue causing login failures for users attempting to access the Webex Attendant Console through both the Webex Client app and direct URL. Once logged in, some users may also experience problems loading queues and other console features. This issue is affecting users in the US region and impacts their ability to sign in and manage calls through the console.

We are working to restore the service and apologize for any inconvenience this may cause.