Outage in Webex by Cisco
Gateway and Solutions: Some users may be unable to join meetings from video devices via Video Integration for Microsoft Teams (VIMT)
Resolved Minor
October 28, 2026 - Started 13 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
A 48-minute incident affected Webex's Video Integration for Microsoft Teams (VIMT), preventing some users from intermittently joining meetings via video devices. Engineering identified the root cause and applied mitigation measures to restore service. The incident was resolved and placed under monitoring to confirm stability.
Engineering is investigating an issue where some users may be intermittently unable to join meetings from video devices via Video Integration for Microsoft Teams (VIMT). We will provide an update within one hour or sooner if additional information becomes available.
Thank you for your patience as we address this service incident.
Components affected
Webex by Cisco Gateway and Solutions Webex by Cisco Video Integration for Microsoft Teams (VIMT)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
13 days ago - at 10/28/2026 09:35PM
Engineering has completed all required mitigation activities and restored service for Video Integration for Microsoft Teams (VIMT). We are monitoring closely to confirm continued stability.
We appreciate your patience while we addressed this service incident.
IDENTIFIED
13 days ago - at 10/28/2026 09:29PM
Engineering has identified the issue and is currently working towards service restoration. We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur.
Thank you for your continued patience as we address this service incident.
INVESTIGATING
13 days ago - at 10/28/2026 09:08PM
Engineering is investigating an issue where some users may be intermittently unable to join meetings from video devices via Video Integration for Microsoft Teams (VIMT). We will provide an update within one hour or sooner if additional information becomes available.
Thank you for your patience as we address this service incident.
Latest Webex by Cisco outages
Webex Calling: Intermittent audio quality degradation for users in the Saudi Arabia region - 9 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
