Care Management Issue

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

WellSky has identified the issue causing patient admission records for some hospitals to not update in real time. We are currently working on a path to have those messages process in real time and have reprocessed about 80% of the affected ADT messaged.

Next Update - within 60 minutes

WellSky has identified the issue causing patient admission records for some hospitals to not update in real time. We are currently working on a path to have those messages process in real time, and have reprocessed about 60% of the affected ADT messaged.

Next Update - within 60 minutes

WellSky has identified the issue causing patient admission records for some hospitals to not update in real time. We are currently working on a path to have those messages process in real time, and have reprocessed about 45% of the affected ADT messaged.

Next Update - within 60 minutes

WellSky has identified the issue causing patient admission records for some hospitals to not update in real time. We are currently working on a path to have those messages process in real time.

Next Update - within 60 minutes

WellSky is investigating an issue causing some patient admission information to not update in real time. Patients are slowly updating in the application and WellSky is investigating a pathway to restore processing to real-time.

Next Update - within 30 minutes

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes