Outage in Whalebone

Threats, DNS traffic and Content Logs Visibility Issue

Resolved Minor
June 20, 2025 - Started 22 days ago - Lasted about 19 hours
Official incident page

Need to monitor Whalebone outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Whalebone, and never miss an outage again.
Start Free Trial

Outage Details

**Current Issue:**
We are currently experiencing issues affecting the visibility of DNS Traffic, Threat Logs and Content Logs within the Admin Portal. DNS resolution, filtration, and other core services remain fully operational.

**Root Cause:**
Our engineering team has identified the root cause and is actively working on a fix to restore log visibility in the Admin Portal.

**Next Update:**
We will update you as soon as more details become available or when the issue is resolved.

We apologize for any inconvenience this may cause and appreciate your patience. For immediate concerns or further information, please contact our support team.
Latest Updates ( sorted recent to last )
22 days ago - at 06/20/2025 02:26PM

**Current Status**
- Live data flowing: New DNS Traffic, Threat, and Content Logs are again visible in the Admin Portal.
- Historical backlog: Logs generated before ≈ 13:30 CEST are still being propagated into the database. DNS Traffic has the largest backlog and will take the longest to appear.

**What We’re Doing**
- Continuing the back-fill of historical logs.
- Closely monitoring dashboards to confirm full recovery.

**Next Update**
We’ll post another update within the next 2 hours or sooner once historical logs are fully restored.

22 days ago - at 06/20/2025 12:08PM

**Current Issue:**
We are currently experiencing issues affecting the visibility of DNS Traffic, Threat Logs and Content Logs within the Admin Portal. DNS resolution, filtration, and other core services remain fully operational.

**Root Cause:**
Our engineering team has identified the root cause and is actively working on a fix to restore log visibility in the Admin Portal.

**Next Update:**
We will update you as soon as more details become available or when the issue is resolved.

We apologize for any inconvenience this may cause and appreciate your patience. For immediate concerns or further information, please contact our support team.

Latest Whalebone outages

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook