Outage in Whalebone
Delayed Threat Dashboard Data and Alerts
Resolved MinorIncident Report
Customers in eu-01 experience delays in Threats logs dashboard and Alert notifications since 13:00 UTC. DNS resolution and policy enforcement are not impacted.
**Root cause:** A temporary capacity bottleneck in our backend systems under higher-than-usual load caused slow processing and queuing.
**Current status:** The root cause has been addressed. Threats and Alerts data are still delayed while we process the backlog, and some alerts may be delivered late. We expect everything to catch up within ~2 hours.
**Data integrity:** No data loss is expected. Backlogged data is being processed.
Need help? Please reach out to support@whalebone.io
**Root cause:** A temporary capacity bottleneck in our backend systems under higher-than-usual load caused slow processing and queuing.
**Current status:** The root cause has been addressed. Threats and Alerts data are still delayed while we process the backlog, and some alerts may be delivered late. We expect everything to catch up within ~2 hours.
**Data integrity:** No data loss is expected. Backlogged data is being processed.
Need help? Please reach out to support@whalebone.io
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Latest Updates ( sorted recent to last )
about 2 months ago - at 09/10/2025 03:36PM
Customers in eu-01 experience delays in Threats logs dashboard and Alert notifications since 13:00 UTC. DNS resolution and policy enforcement are not impacted.
**Root cause:** A temporary capacity bottleneck in our backend systems under higher-than-usual load caused slow processing and queuing.
**Current status:** The root cause has been addressed. Threats and Alerts data are still delayed while we process the backlog, and some alerts may be delivered late. We expect everything to catch up within ~2 hours.
**Data integrity:** No data loss is expected. Backlogged data is being processed.
Need help? Please reach out to support@whalebone.io
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