Outage in Whalebone

Admin Portal & Admin Login Degradation

Resolved Minor
November 03, 2025 - Started about 1 month ago - Lasted 23 minutes
Official incident page

Incident Report

**Summary**
We’re investigating increased errors and timeouts in EU-01 affecting access to the Admin Portal. Users may be unable to sign in or load the portal.
**Current Action**
Our engineers are investigating and working to restore service.
Components affected
Whalebone EU-01 Whalebone Admin Portal

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Latest Updates ( sorted recent to last )
about 1 month ago - at 11/03/2025 02:02PM

**Summary**
We’re investigating increased errors and timeouts in EU-01 affecting access to the Admin Portal. Users may be unable to sign in or load the portal.
**Current Action**
Our engineers are investigating and working to restore service.

Latest Whalebone outages

Threats dashboard data delayed - 5 days ago
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Management API – Degraded performance on write operations - 14 days ago
DNS traffic logs partial outage - 25 days ago
Intermittent Management API and Public API timeouts - about 1 month ago

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