Outage in When I Work
WorkChat service is currently degraded or unavailable for some users
Resolved Major
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Outage Details
We are aware of an issue from an upstream provider that is impacting WorkChat service on all platforms.
Components affected
When I Work WorkchatLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/17/2025 10:53PM
We have confirmed the issue is no longer present. WorkChat is now operational.
MONITORING
about 1 month ago - at 04/17/2025 10:34PM
A fix has been implemented by our upstream provider and we are monitoring to ensure that it has been resolved.
IDENTIFIED
about 1 month ago - at 04/17/2025 10:32PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 04/17/2025 09:03PM
We are aware of an issue from an upstream provider that is impacting WorkChat service on all platforms.
Latest When I Work outages
Performance Issue - about 22 hours ago
Performance/Loading Issue - 3 days ago
Partial Web Outage - 9 days ago
Login Issue - 10 days ago
SMS notification services are currently degraded or unavailable for some users - about 1 month ago
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