Outage in When I Work
WorkChat service is currently degraded or unavailable for some users
Resolved MajorIncident Report
We are aware of an issue from an upstream provider that is impacting WorkChat service on all platforms.
Components affected
When I Work WorkchatTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 04/17/2025 10:53PM
We have confirmed the issue is no longer present. WorkChat is now operational.
MONITORING
about 1 year ago - at 04/17/2025 10:34PM
A fix has been implemented by our upstream provider and we are monitoring to ensure that it has been resolved.
IDENTIFIED
about 1 year ago - at 04/17/2025 10:32PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 year ago - at 04/17/2025 09:03PM
We are aware of an issue from an upstream provider that is impacting WorkChat service on all platforms.
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