Live When I Work status. See if When I Work is down, view recent outages, and get real-time alerts when problems start.
When I Work is having a major outage
We are investigating issues with creating and editing shifts and loading time sheets. We will post an update as soon as we have additional information.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 56 incidents since started monitoring When I Work status in January 2025. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
3 days ago · lasted about 2 hours
We are currently investigating issues with logging into the app and loading. We will have an update soon.
9 days ago · lasted about 3 hours
We are seeing service level degradation for users using Safari. This is actively being worked on, and we will update you here when we have more information.
We've tracked and collected 56 incidents since started monitoring When I Work status
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Drake
Publishing shifts and updating shifts. Internal server error
Julie
When I try to save an edit on the schedule, I get "failed to fetch" error.
taylor
The chatrooms in when I work is currently down. I can see my schedule just fine, but not the chat. It’s on a constant loading screen. I’ve restarted wifi, the app, it still does it.
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When I Work is down. You can check When I Work status and incident details on the top of the page. IsDown continuously monitors When I Work official status page every few minutes. In the last 24 hours, there were 1 outages reported.
When I Work seems to be having problems. You can check When I Work status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, When I Work might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the When I Work official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
When I Work last outage was on May 22, 2025 with the title "Performance Issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor When I Work and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor When I Work with maximum flexibility
IsDown monitors When I Work for major outages. A major outage is when When I Work experiences a critical issue that severely affects one or more services/regions. When When I Work marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors When I Work status page for minor outages. A minor outage is when When I Work experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in When I Work status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
When I Work publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors When I Work and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
When I Work and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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