What is When I Work current status?

When I Work is currently operational. You can check When I Work status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check When I Work status?

You can use IsDown service or go to When I Work official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when When I Work is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when When I Work has issues. When I Work official status page might also offer notification options such as email, SMS, or Slack.

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Is When I Work Down? Check current status

Q: Is When I Work down today?

When I Work was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the When I Work status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest When I Work outages, issues and problems' at the top of the page.

Check if When I Work is down, official outages, user-reported issues, and outages map.

Current When I Work status

When I Work is working normally

Updated from When I Work official status page a few minutes ago

When I Work service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more When I Work status data.

View When I Work Outage Reports Map

Recent When I Work Outages and Downtime History

IsDown has tracked 57 incidents since started monitoring When I Work status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
May 23, 2025 11:58 AM EDT	Major Performance Issue We are aware of issues impacting the app and are investigating further. We will provide an update...	17 days
May 21, 2025 08:08 PM EDT	Major Performance Issue We are investigating issues with creating and editing shifts and loading time sheets. We will pos...	1 day
May 19, 2025 10:47 AM EDT	Minor Performance/Loading Issue We are currently investigating issues with logging into the app and loading. We will have an upda...	about 2 hours
May 13, 2025 03:27 PM EDT	Major Partial Web Outage We are seeing service level degradation for users using Safari. This is actively being worked on,...	about 3 hours
May 12, 2025 02:41 PM EDT	Minor Login Issue We are investigating an issue impacting the ability to log into When I Work.	34 minutes
Apr 18, 2025 12:56 PM EDT	Minor SMS notification services are currently degraded or unavailable for some users We have identified an issue that is preventing SMS Teamtxt, notifications, and verification codes...	about 4 hours
Apr 17, 2025 05:03 PM EDT	Major WorkChat service is currently degraded or unavailable for some users We are aware of an issue from an upstream provider that is impacting WorkChat service on all plat...	about 2 hours
Oct 14, 2024 03:41 PM EDT	Major Degraded WorkChat Performance We are aware of an issue with an upstream provider that is impacting performance with WorkChat on...	Ongoing
Jan 11, 2024 03:20 PM EST	Major Error when logging in We are currently investigating an issue where users are seeing an error message when logging in. ...	Ongoing
Jun 22, 2023 09:37 AM EDT	Major Performance issues with iOS and Android apps We are currently investigating an issue where the iOS and Android apps are force closing after lo...	Ongoing

When I Work problems reported by users

4 months ago

Alyssa - All of my employees hours are double. If I schedule them 15 hours, it is showing that they are scheduled 30 hours..
5 months ago

Corey - way to expensive for this site to go down again. Come on lets get this thing up and fixed..
5 months ago

Drake - Publishing shifts and updating shifts. Internal server error .
5 months ago

Julie - When I try to save an edit on the schedule, I get "failed to fetch" error..
6 months ago

taylor - The chatrooms in when I work is currently down. I can see my schedule just fine, but not the chat. It’s on a constant loading screen. I’ve restarted wifi, the app, it still does it..

When I Work status page - All services & components

Component	Status
Web App	OK
API	OK
Login	OK
Website	OK
Workchat	OK

Workforce management platform offering scheduling, time tracking, communication tools, and an API for integration with other services.

Monitoring When I Work since January 2025

Tracking 5 When I Work services and regions

Need help? Try here:
Support at official website.
Check their official status page.

7 incidents in 2025

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Frequently Asked Questions

Is When I Work down today?

When I Work isn't down. You can check When I Work status and incident details on the top of the page. IsDown continuously monitors When I Work official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current When I Work status?

When I Work is currently operational. You can check When I Work status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a When I Work outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is When I Work down today or just slow?

Currently there's no report of When I Work being slow. Check on the top of the page if there are any reported problems by other users.

How are When I Work outages detected?

IsDown monitors the When I Work official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is When I Work having an outage right now?

When I Work last outage was on May 23, 2025 with the title "Performance Issue"

How to check if When I Work is down?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring When I Work and get alerts in real-time when When I Work has outages.

Why use IsDown to monitor When I Work instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor When I Work and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring When I Work?

IsDown and DownDetector help users determine if When I Work is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about When I Work's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about When I Work status changes?

IsDown offers an easy way to monitor When I Work with maximum flexibility

Major Outages Notifications

IsDown monitors When I Work for major outages. A major outage is when When I Work experiences a critical issue that severely affects one or more services/regions. When When I Work marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors When I Work status page for minor outages. A minor outage is when When I Work experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in When I Work status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

When I Work publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors When I Work and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

When I Work and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.