Outage in When I Work
SMS notification services are currently degraded or unavailable for some users
Resolved Minor
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Outage Details
We have identified an issue that is preventing SMS Teamtxt, notifications, and verification codes from being sent to some users.
Components affected
When I Work Web AppLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/18/2025 08:58PM
We have confirmed the issue is no longer present; the sending of SMS notifications, Teamtxt, and verification codes is operational.
MONITORING
about 2 months ago - at 04/18/2025 08:11PM
We have implemented a fix to address the SMS issue, and are monitoring the results to ensure SMS notifications, Teamtxt, and verification codes are being sent.
IDENTIFIED
about 2 months ago - at 04/18/2025 04:56PM
We have identified an issue that is preventing SMS Teamtxt, notifications, and verification codes from being sent to some users.
Latest When I Work outages
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