Outage in When I Work
AWS Incident
Resolved MinorIncident Report
We are currently monitoring our app after being impacted by the AWS incident. We will provide another update as the incident is resolved. If you have questions, please reach out to our Care team.
Components affected
When I Work Website When I Work Workchat When I Work Web App When I Work API When I Work LoginNeed to monitor When I Work outages?
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 10/21/2025 11:39AM
This incident has been resolved.
MONITORING
14 days ago - at 10/20/2025 11:07PM
Our team continues to monitor the performance of our app as AWS works to fully resolve their incident.
MONITORING
14 days ago - at 10/20/2025 06:58PM
Our team is still monitoring our app after being impacted by the ongoing AWS incident. If you are having any issues, please reach out to our Care team for assistance.
MONITORING
15 days ago - at 10/20/2025 12:49PM
We are currently monitoring our app after being impacted by the AWS incident. We will provide another update as the incident is resolved. If you have questions, please reach out to our Care team.
Latest When I Work outages
Performance Issue - 5 months ago
Performance Issue - 6 months ago
Performance/Loading Issue - 6 months ago
Partial Web Outage - 6 months ago
Login Issue - 6 months ago
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