Is When I Work Down? Check current status

Check if When I Work is down, official outages, user-reported issues, and outages map.

Current When I Work status

When I Work is working normally

Updated from When I Work official status page a few minutes ago

When I Work not working for you?

When I Work service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
When I Work Outage Map

View When I Work Reports Map

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When I Work recent outages and downtime history

IsDown has tracked 58 incidents since started monitoring When I Work status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official When I Work outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
08:49 AM EDT
Minor
AWS Incident
We are currently monitoring our app after being impacted by the AWS incident. We will provide ano...
about 24 hours
Oct 20, 2025
05:00 AM EDT
Not Confirmed by When I Work
Possible Outage Indicated by User Reports
39 minutes
May 23, 2025
11:58 AM EDT
Major
Performance Issue
We are aware of issues impacting the app and are investigating further. We will provide an update...
17 days
May 21, 2025
08:08 PM EDT
Major
Performance Issue
We are investigating issues with creating and editing shifts and loading time sheets. We will pos...
1 day
May 19, 2025
10:47 AM EDT
Minor
Performance/Loading Issue
We are currently investigating issues with logging into the app and loading. We will have an upda...
about 2 hours
May 13, 2025
03:27 PM EDT
Major
Partial Web Outage
We are seeing service level degradation for users using Safari. This is actively being worked on,...
about 3 hours
May 12, 2025
02:41 PM EDT
Minor
Login Issue
We are investigating an issue impacting the ability to log into When I Work.
34 minutes
Apr 18, 2025
12:56 PM EDT
Minor
SMS notification services are currently degraded or unavailable for some users
We have identified an issue that is preventing SMS Teamtxt, notifications, and verification codes...
about 4 hours
Apr 17, 2025
05:03 PM EDT
Major
WorkChat service is currently degraded or unavailable for some users
We are aware of an issue from an upstream provider that is impacting WorkChat service on all plat...
about 2 hours
Oct 14, 2024
03:41 PM EDT
Major
Degraded WorkChat Performance
We are aware of an issue with an upstream provider that is impacting performance with WorkChat on...
Ongoing
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Be the first to know when When I Work goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about When I Work status

See what users are saying about When I Work issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Can't access dashboard and API not working.

  • Can't login. Schedule not visible..

  • Alyssa - All of my employees hours are double. If I schedule them 15 hours, it is showing that they are scheduled 30 hours..

  • Corey - way to expensive for this site to go down again. Come on lets get this thing up and fixed..

  • Drake - Publishing shifts and updating shifts. Internal server error .

  • Julie - When I try to save an edit on the schedule, I get "failed to fetch" error..

  • taylor - The chatrooms in when I work is currently down. I can see my schedule just fine, but not the chat. It’s on a constant loading screen. I’ve restarted wifi, the app, it still does it..

When I Work components or services current status

Component Status
API OK
Login OK
Web App OK
Website OK
Workchat OK

Workforce management platform offering scheduling, time tracking, communication tools, and an API for integration with other services.

Monitoring When I Work since January 2025

Tracking 5 When I Work services and regions

Need help? Try here:
Support at website.
Check their status page.

9 incidents in 2025

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How to monitor the status of When I Work and all your dependencies?

IsDown is a status page aggregator that monitors if When I Work and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when When I Work, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors When I Work?

IsDown monitors When I Work health in almost real-time

Every few minutes we go to the status page of When I Work (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of When I Work's 5 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in When I Work, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from When I Work and other services.

One status page to monitor all your external dependencies

What you get when monitoring When I Work with IsDown

Track When I Work incidents and downtimes by severity

IsDown checks When I Work official status page for major/minor outages or downtimes. A major outage is when When I Work experiences a critical issue that severely affects one or more services/regions. A minor incident is when When I Work experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a When I Work outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with When I Work

When I Work and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of When I Work outages and downtimes

IsDown collects all information from the outages published in When I Work status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming When I Work maintenance events

When I Work publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the When I Work outages that impact your business

IsDown monitors When I Work and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor When I Work but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor When I Work and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor When I Work and all your external dependencies in real-time

Get notified imediatelly when there's an issue with When I Work or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from When I Work and other services.

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Get notified imediatelly when there's an issue with When I Work or other services

Send outage information from When I Work and other services to your tools

IsDown integrates with 20+ tools. Connect the status of When I Work and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from When I Work and other services to your tools

Share When I Work status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is When I Work down?'

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Share When I Work status in your status page

When I Work Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect When I Work outages, IsDown monitors When I Work's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official When I Work status page monitoring with real-time incident details.
Monitor 4,522+ services including When I Work in a single dashboard.
Instant When I Work outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of When I Work official status and user-reported issues.
Maintenance feed for When I Work
Granular alerts filtering by When I Work components and regions.
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Frequently Asked Questions

Is When I Work down today?

When I Work isn't down. You can check When I Work status and incident details on the top of the page. IsDown continuously monitors When I Work official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current When I Work status?

When I Work is currently operational. You can check When I Work status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a When I Work outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is When I Work down today or just slow?

Currently there's no report of When I Work being slow. Check on the top of the page if there are any reported problems by other users.

How are When I Work outages detected?

IsDown monitors the When I Work official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is When I Work having an outage right now?

When I Work last outage was on October 20, 2025 with the title "AWS Incident"

How to check if When I Work is down?

Why use IsDown to monitor When I Work instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor When I Work and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring When I Work?

IsDown and DownDetector help users determine if When I Work is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about When I Work's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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