Outage in White Label Communications

Boomea Application Connectivity

Resolved Minor
February 21, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue involving the Boome UC client. All voice services are active at this time. Only the boomea application is Impacted.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/21/2025 08:59PM

This incident is being marked Resolved at this time.

MONITORING 3 months ago - at 02/21/2025 08:26PM

A fix has been implemented and we are currently monitoring for stability.

IDENTIFIED 3 months ago - at 02/21/2025 08:17PM

The Development team and Engineering teams have identified the issue are are monitoring services being restored.

INVESTIGATING 3 months ago - at 02/21/2025 08:10PM

We are currently investigating an issue involving the Boome UC client.
All voice services are active at this time. Only the boomea application is Impacted.

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