Outage in White Label Communications

Boomea Application Connectivity

Resolved Minor
February 21, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue involving the Boome UC client. All voice services are active at this time. Only the boomea application is Impacted.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/21/2025 08:59PM

This incident is being marked Resolved at this time.

MONITORING 11 months ago - at 02/21/2025 08:26PM

A fix has been implemented and we are currently monitoring for stability.

IDENTIFIED 11 months ago - at 02/21/2025 08:17PM

The Development team and Engineering teams have identified the issue are are monitoring services being restored.

INVESTIGATING 11 months ago - at 02/21/2025 08:10PM

We are currently investigating an issue involving the Boome UC client.
All voice services are active at this time. Only the boomea application is Impacted.

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