Outage in White Label Communications
Account creation failures
Resolved Minor
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Outage Details
The Support and Engineering teams have identified an issue with new account generation and the conversion of quotes to create new accounts. We are working on a solution at this time.
Components affected
White Label Communications Web PortalLatest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 07/14/2025 07:21PM
This incident has been resolved.
MONITORING
16 days ago - at 07/14/2025 05:40PM
A fix has been implimented and we are currently monitoring for any further errors.
IDENTIFIED
16 days ago - at 07/14/2025 04:16PM
The Support and Engineering teams have identified an issue with new account generation and the conversion of quotes to create new accounts. We are working on a solution at this time.
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