Wise (TransferWise) Outage History

Wise experienced a 5.1-hour outage affecting customers in Brazil who were unable to add their Wise cards to Apple Pay through the Wise app. During the incident, customers could work around the issue by manually entering their card details directly into the Apple Wallet app. The issue has been resolved.

Wise experienced a transfer processing issue that affected both customers and Platform partners for 21 minutes. The problem impacted the ability to complete money transfers through the service. The issue was resolved after the team implemented a fix and monitored the results.

Wise experienced a technical issue that prevented users from sending or receiving transfers and using their debit cards, with Wise Platform partners also affected. The service disruption lasted approximately 1.1 hours before a fix was implemented and monitored. The incident was fully resolved after the technical issue was addressed.

Wise experienced a 37-minute service disruption affecting their transfer processing engine and balance synchronization. Users encountered delays in transaction processing times and real-time account balance updates during the incident. The issue was resolved and all transfer and balance services returned to normal operation.

Wise experienced a 2.1-hour incident affecting instant payments, causing delays when customers added money to their accounts or moved money between balances within their Wise account. The issue also impacted Wise Platform partners. The team implemented a fix and monitored the results before fully resolving the incident.