Document Review Emails Failing to send - app.wdesk

Reports confirm users should no longer be experiencing issues. We are continuing to monitor the situation closely and will provide updates as soon as possible. Please note that we currently have a backlog of notifications that needs to be processed by our services and this could take up to 1-2 days. For urgent cases, we recommend to resend reviews. This will result in faster notifications. If you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

*This issue impacted users on app.wdesk.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

We are continuing to investigate this issue. We will provide an update as soon as possible.

We are currently investigating reports that some document review emails are failing to send. We will provide an update as soon as possible.