Outage in Workiva

Degraded overall performance in US Production - app.wdesk

Resolved Major
March 10, 2023 - Started about 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating reports that some users are experiencing issues on multiple areas of the platform. We will provide an update as soon as possible. This issue affects users on US production.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/10/2023 07:06PM

Reports show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

INVESTIGATING about 2 years ago - at 03/10/2023 04:49PM

We have not observed further failures, nor received any more reports since the service recovered around 8:22 am CST.
Internal investigation is on going to determine the cause of the issue as well as the impact. Additional updates to follow.

INVESTIGATING about 2 years ago - at 03/10/2023 02:45PM

We are currently investigating reports that some users are experiencing issues on multiple areas of the platform. We will provide an update as soon as possible.

This issue affects users on US production.

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