Outage in Workiva

Issues with single-sign-on

Resolved Minor
January 30, 2025 - Started 6 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating reports that some but not all users of single sign-on are experiencing difficulty logging into the platform. We are actively working on the issue and will provide an update as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 01/30/2025 10:07AM

Between 10:05 PM US Central on Jan 30th and 3:55 AM US Central today, Workiva observed single sign on failures for a portion of users on all production environments as a result of a change released to our production environments that impacted a portion of our single sign-on users. The configuration change was identified and disabled enabling impacted users to log in successfully. This issue has been resolved and all systems are operating normally.

INVESTIGATING 6 days ago - at 01/30/2025 09:12AM

We are currently investigating reports that some but not all users of single sign-on are experiencing difficulty logging into the platform. We are actively working on the issue and will provide an update as soon as possible.

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