Outage in Wowza
Incident with Wowza WebRTC Publishing Page - Failing on Chrome Browser Version 127.0.6533.73
Resolved Minor
July 26, 2024 - Started almost 2 years ago
- Lasted 17 days
Incident Report
**We are actively investigating this issue.** _Known Impact_: Wowza WebRTC Publish Page impacted if using the recently updated Chrome browser (Version 127.0.6533.73) _Workflows affected:_ [**Deliver WebRTC streams to viewers using Wowza Video**](https://www.wowza.com/docs/deliver-webrtc-streams-wowza-video) [**WebRTC Hosted Publish Page**](https://www.wowza.com/developer/webrtc)A hosted page for testing WebRTC Publish with Wowza Video. _Workaround_: Prior versions of Chrome work as expected along with other browsers. We apologize for any inconvenience this may be causing; we will provide updates here as they become available.
Components affected
Wowza Asset Management Wowza Streamlock Wowza CDN on Fastly Wowza VOD Wowza FAQ Portal Wowza Support Forms Wowza Documentation Portal Wowza Data: Historical Wowza Account Portal Wowza Rest API Wowza Transcoder: Middle East Wowza User Interface Wowza Recording Wowza REST API Wowza Forum Community Wowza GraphQL Wowza Transcoder: Americas Wowza Shopping Cart Wowza Transcoder: Europe Wowza Stream Source Wowza ClearCaster Remote Manager Wowza License Servers Wowza Hosted / Embedded Player Wowza Chat Wowza Transcoder: Asia Pacific Wowza Website Health Wowza Hosted Test Players Wowza General Messages Wowza Data: Near Real-TimeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
almost 2 years ago - at 07/26/2024 10:32AM
**We are actively investigating this issue.** _Known Impact_: Wowza WebRTC Publish Page impacted if using the recently updated Chrome browser (Version 127.0.6533.73) _Workflows affected:_ [**Deliver WebRTC streams to viewers using Wowza Video**](https://www.wowza.com/docs/deliver-webrtc-streams-wowza-video) [**WebRTC Hosted Publish Page**](https://www.wowza.com/developer/webrtc)A hosted page for testing WebRTC Publish with Wowza Video. _Workaround_: Prior versions of Chrome work as expected along with other browsers. We apologize for any inconvenience this may be causing; we will provide updates here as they become available.
IDENTIFIED
over 1 year ago - at 07/31/2024 03:12PM
Wowza Streaming Engine WebRTC publish and play pages have been fixed. You'll need to clear Javascript cache for the changes to take effect.We are currently working on a resolution for Wowza Video and the Github WebRTC page examples. More updates to follow...
IDENTIFIED
over 1 year ago - at 08/01/2024 04:20PM
We have the fix added to our public Github pages:u003chttps://github.com/WowzaMediaSystems/webrtc-examplesu003eMore updates to follow on when the Wowza Video WebRTC examples have a fix implemented.Thank you for your patience!
Latest Wowza outages
Delay in Streamlock SSL Certificate Issuance (New/Renewal/Replacement) - about 1 month ago
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