Outage in Wowza

Incident with Wowza WebRTC Publishing Page - Failing on Chrome Browser Version 127.0.6533.73

Resolved Minor
July 26, 2024 - Started 5 months ago - Lasted 17 days

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Outage Details

**We are actively investigating this issue.** _Known Impact_: Wowza WebRTC Publish Page impacted if using the recently updated Chrome browser (Version 127.0.6533.73) _Workflows affected:_ [**Deliver WebRTC streams to viewers using Wowza Video**](https://www.wowza.com/docs/deliver-webrtc-streams-wowza-video) [**WebRTC Hosted Publish Page**](https://www.wowza.com/developer/webrtc)A hosted page for testing WebRTC Publish with Wowza Video. _Workaround_: Prior versions of Chrome work as expected along with other browsers. We apologize for any inconvenience this may be causing; we will provide updates here as they become available.
Components affected
Wowza Streamlock Wowza FAQ Portal Wowza Support Forms Wowza Documentation Portal Wowza Account Portal Wowza REST API Wowza Forum Community Wowza GraphQL Wowza Shopping Cart Wowza ClearCaster Remote Manager Wowza License Servers Wowza Chat Wowza Website Health Wowza Hosted Test Players Wowza Asset Management Wowza CDN on Fastly Wowza VOD Wowza Data: Historical Wowza Rest API Wowza Transcoder: Middle East Wowza User Interface Wowza Recording Wowza Transcoder: Americas Wowza Transcoder: Europe Wowza Stream Source Wowza Hosted / Embedded Player Wowza Transcoder: Asia Pacific Wowza Data: Near Real-Time Wowza General Messages
Latest Updates ( sorted recent to last )
INVESTIGATING 5 months ago - at 07/26/2024 10:32AM

**We are actively investigating this issue.** _Known Impact_: Wowza WebRTC Publish Page impacted if using the recently updated Chrome browser (Version 127.0.6533.73) _Workflows affected:_ [**Deliver WebRTC streams to viewers using Wowza Video**](https://www.wowza.com/docs/deliver-webrtc-streams-wowza-video) [**WebRTC Hosted Publish Page**](https://www.wowza.com/developer/webrtc)A hosted page for testing WebRTC Publish with Wowza Video. _Workaround_: Prior versions of Chrome work as expected along with other browsers. We apologize for any inconvenience this may be causing; we will provide updates here as they become available.

IDENTIFIED 5 months ago - at 07/31/2024 03:12PM

Wowza Streaming Engine WebRTC publish and play pages have been fixed. You'll need to clear Javascript cache for the changes to take effect.We are currently working on a resolution for Wowza Video and the Github WebRTC page examples. More updates to follow...

IDENTIFIED 5 months ago - at 08/01/2024 04:20PM

We have the fix added to our public Github pages:u003chttps://github.com/WowzaMediaSystems/webrtc-examplesu003eMore updates to follow on when the Wowza Video WebRTC examples have a fix implemented.Thank you for your patience!

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