Outage in Xero

Global: Hubdoc - customers may be receiving an error message when attempting to publish to Google Drive

Resolved Minor
September 26, 2024 - Started about 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

We are aware customers attempting to publish documents from Hubdoc to Google Drive are experiencing an error message. Our team is investigating this with urgency. Status Last Reviewed: 10:25pm UTC
Components affected
Xero Hubdoc
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/27/2024 01:54AM

Our team has resolved the issue impacting customers trying to publish documents to Google Drive in Hubdoc. We apologise for any inconvenience this has caused.

Within 24 hours we’ll update this page with a brief summary.

IDENTIFIED about 1 year ago - at 09/26/2024 10:39PM

We have identified what is preventing some customers trying to publish documents to Google from Hubdoc.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 1:36am UTC

INVESTIGATING about 1 year ago - at 09/26/2024 06:49PM

We are aware customers attempting to publish documents from Hubdoc to Google Drive are experiencing an error message. Our team is investigating this with urgency.

Status Last Reviewed: 10:25pm UTC

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