Outage in Xero

Australia: Xero Tax - increased processing times when filing

Resolved Minor
May 15, 2025 - Started 4 days ago - Lasted about 13 hours
Official incident page

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Outage Details

We’re aware some customers are experiencing increased processing times when filing in Xero Tax. Our team is investigating with urgency. Thanks for your patience. Status Last Reviewed: 2:03am UTC
Components affected
Xero Tax (Australia) Xero
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/15/2025 01:34PM

Our team has resolved the issue causing increased processing times when filing AU Tax returns. We apologise for any inconvenience this has caused.

MONITORING 3 days ago - at 05/15/2025 09:18AM

Our team has made some changes to improve processing time and we are currently monitoring the results.

Status Last Reviewed: 09:18 UTC.

IDENTIFIED 4 days ago - at 05/15/2025 03:51AM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 days ago - at 05/15/2025 12:52AM

We’re aware some customers are experiencing increased processing times when filing in Xero Tax. Our team is investigating with urgency. Thanks for your patience.
Status Last Reviewed: 2:03am UTC

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