Outage in Xero

Global: Xero - customers may be experiencing slowness when navigating Xero

Resolved Major
June 12, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified what is impacting some customers experiencing slowness in Xero. This is our top priority and we will update you as soon as we can. Status Last Reviewed: 2:30am UTC
Components affected
Xero

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/12/2025 03:14AM

Our team has resolved the issue impacting some customers experiencing slowness in Xero. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by poor network connectivity and worked to restore service.

MONITORING 5 months ago - at 06/12/2025 02:44AM

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 2:43am UTC

IDENTIFIED 5 months ago - at 06/12/2025 02:31AM

We have identified what is impacting some customers experiencing slowness in Xero.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 2:30am UTC

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