Outage in Xero

Global: Xero - Some customers may be experiencing increased time delays or errors when using certain products of Xero

Resolved Minor
September 11, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are aware customers trying to navigate across multiple products in Xero are experiencing delays or errors. Our team is investigating this with urgency. Status Last Reviewed: 12:20pm UTC
Components affected
Xero

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/11/2025 06:36PM

Our team has resolved the issue impacting customers trying to navigate across multiple products in Xero. We apologise for any inconvenience this has caused.

Within 24 hours we’ll update this page with a brief summary

MONITORING about 2 months ago - at 09/11/2025 02:23PM

Our team has implemented a fix and we are currently monitoring the results

Status Last Reviewed: 17:47pm UTC

INVESTIGATING about 2 months ago - at 09/11/2025 12:21PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 09/11/2025 12:19PM

We are aware customers trying to navigate across multiple products in Xero are experiencing delays or errors. Our team is investigating this with urgency.

Status Last Reviewed: 12:20pm UTC

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