Outage in Xero
Global: Bills - Some customers are unable to access Bills
Resolved MajorIncident Report
We are aware some customers trying to access bills are experiencing errors. Our team is investigating this with urgency.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 12/01/2025 07:36PM
Our team has resolved the issue impacting customers trying to access Bills. We apologise for any inconvenience this has caused. This was due to a change which was rolled back.
IDENTIFIED
5 days ago - at 12/01/2025 07:27PM
We have identified what is preventing customers trying to access Bills.
This is our top priority and we will update you as soon as we can.
INVESTIGATING
5 days ago - at 12/01/2025 07:08PM
We are aware some customers trying to access bills are experiencing errors. Our team is investigating this with urgency.
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