Outage in Xero

Global: Fixed Assets - We are aware customers are experiencing errors when accessing Fixed Assets

Resolved Major
October 31, 2025 - Started 1 day ago - Lasted 36 minutes
Official incident page

Incident Report

We are aware that some customers are experiencing errors when accessing Fixed Assets. Our team is investigating this with urgency. Status Last Reviewed: 1.50 UTC

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/31/2025 02:24AM

Our team has resolved the issue impacting customers trying to access Fixed Assets. This was caused by a release which has been rolled back. We apologise for any inconvenience this has caused.

MONITORING 1 day ago - at 10/31/2025 02:16AM

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 2.16 UTC

IDENTIFIED 1 day ago - at 10/31/2025 02:09AM

We have identified what is causing customers to experience errors when accessing Fixed Assets.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 2.09 UTC

INVESTIGATING 1 day ago - at 10/31/2025 01:51AM

We are aware that some customers are experiencing errors when accessing Fixed Assets. Our team is investigating this with urgency.

Status Last Reviewed: 1.50 UTC

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