Outage in Xero
Global: Xero - some customers may be experiencing errors in Xero
Resolved MajorIncident Report
Summary AI Generated
A product release caused Xero's core functions and navigation to become unavailable for customers globally for 32 minutes. The issue was resolved by rolling back the problematic release, restoring full service functionality.
We have identified what is impacting customers trying to navigate and use Xero
This is our top priority and we will update you as soon as we can.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/05/2026 09:41PM
Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused.
A product release caused Xero's accessing and core functions to become unavailable, and a rollback has restored service.
MONITORING
3 days ago - at 05/05/2026 09:19PM
Our team has implemented a fix and we are currently monitoring the results.
IDENTIFIED
3 days ago - at 05/05/2026 09:12PM
We have identified what is impacting customers trying to navigate and use Xero
This is our top priority and we will update you as soon as we can.
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