Outage in Xero
Global: Xero - some customers may be experiencing issues in Xero
Resolved MinorIncident Report
Summary AI Generated
Some Xero customers experienced access errors and slow website performance with timeouts for 1.6 hours. The technical team implemented a fix and monitored the results before confirming full resolution. The incident affected the main Xero platform globally.
We are aware some customers trying to access Xero are experiencing an error. Our team is investigating this with urgency.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/06/2026 11:03AM
Our team has resolved the issue causing some customers to experience errors when accessing Xero. We apologise for any inconvenience this has caused.
MONITORING
2 days ago - at 05/06/2026 10:08AM
Our team has implemented a fix and we are currently monitoring the results.
INVESTIGATING
2 days ago - at 05/06/2026 09:30AM
We are aware some customers trying to access Xero are experiencing an error. Our team is investigating this with urgency.
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