Outage in Xero
Global: Xero - some customers would be experiencing errors when logging in.
Resolved MinorIncident Report
Summary AI Generated
Xero experienced a 30-minute service disruption from 1:00-1:10 AM UTC on May 20, 2026, where some customers encountered login errors and issues accessing the platform. The incident was caused by poor network connectivity with an external provider. Xero's technical team implemented a fix and fully restored service by 12:49 AM UTC.
We're aware some customers would have experienced issues with accessing and using Xero from 1-1:10am UTC. Our team have implemented a fix and we're monitoring the results.
Components affected
XeroTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/20/2026 12:49AM
Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused.
Our technical team identified this was caused by poor network connectivity with one of our external providers and has restored service.
MONITORING
5 days ago - at 05/20/2026 12:22AM
We're aware some customers would have experienced issues with accessing and using Xero from 1-1:10am UTC. Our team have implemented a fix and we're monitoring the results.
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
