Some Xero partners experienced error pages when trying to navigate the Workpapers service due to a problematic product release. The issue affected the Workpapers component for 39 minutes before being resolved through a rollback of the release.
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Our team has resolved the issue impacting some partners trying to navigate in Workpapers. We apologise for any inconvenience this has caused.
A product release caused Workpapers to become unavailable, and a rollback restored service.
Our team has implemented a fix and we are currently monitoring the results.
We are aware that some partners trying to navigate in Workpapers are experiencing an error page. Our team is investigating this with urgency.
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