Outage in Xero
Global: Workpapers - some customers may be experiencing an error page when navigating Workpapers.
Resolved MinorIncident Report
Summary AI Generated
Some Xero partners experienced error pages when trying to navigate the Workpapers service due to a problematic product release. The issue affected the Workpapers component for 39 minutes before being resolved through a rollback of the release.
We are aware that some partners trying to navigate in Workpapers are experiencing an error page. Our team is investigating this with urgency.
Components affected
Xero WorkpapersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/22/2026 04:45AM
Our team has resolved the issue impacting some partners trying to navigate in Workpapers. We apologise for any inconvenience this has caused.
A product release caused Workpapers to become unavailable, and a rollback restored service.
MONITORING
3 days ago - at 05/22/2026 04:25AM
Our team has implemented a fix and we are currently monitoring the results.
INVESTIGATING
3 days ago - at 05/22/2026 04:08AM
We are aware that some partners trying to navigate in Workpapers are experiencing an error page. Our team is investigating this with urgency.
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