Outage in Xero
Global: Errors when using Xero
Resolved MinorIncident Report
Summary AI Generated
Xero experienced a global service disruption lasting 1 hour where customers encountered errors when using the platform. The issue was caused by a recent configuration change that affected the core Xero service. The technical team identified the root cause and resolved the incident by rolling back the problematic configuration change.
We are aware that some customers are experiencing errors or issues when using Xero. Our technical teams are investigating this with urgency.
Components affected
XeroTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 06/10/2026 09:47AM
Our team has resolved the issue causing customers to experience errors in Xero. We apologise for any inconvenience this has caused. This was related to a recent configuration change which was rolled back.
IDENTIFIED
8 days ago - at 06/10/2026 09:05AM
We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now.
This is our top priority and we will update you as soon as we can.
INVESTIGATING
8 days ago - at 06/10/2026 08:48AM
We are aware that some customers are experiencing errors or issues when using Xero. Our technical teams are investigating this with urgency.
Latest Xero outages
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