Outage in xMatters

Issue Discovered - Service disruption in North America Region – Partial Outage

Resolved Minor
June 18, 2024 - Started 6 months ago - Lasted 32 minutes
Official incident page

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Outage Details

xMatters monitoring tools have identified a potential issue with xMatters for some clients in the North America region. We are currently investigating the issue and will update as information becomes available. If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.
Components affected
xMatters Web Interface
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/18/2024 11:38PM

The issue has been addressed, and all services have been restored. Thank you for your patience while we addressed this matter.

INVESTIGATING 6 months ago - at 06/18/2024 11:16PM

xMatters monitoring tools have identified a potential issue with xMatters for some clients in the North America region. We are currently investigating the issue and will update as information becomes available.

If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.

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