Outage in Yext
Google Events Social Posts Posted with Incorrect Times
Resolved MajorIncident Report
Between the dates of February 23rd, 2022 and March 15, 2023, Google ‘Event’ posts made through the Yext Social Posts platform were published with incorrect Start and End dates. Each date was 4 hours off, where dates scheduled for 1PM would have been published as 5PM.
A cleanup effort in progress, and by the end of the day today, March 20th, 2023, posts will be updated to use the correct, originally intended dates.
Any posts created on or after 3/16/23 would have dates that are set correctly.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 03/20/2023 11:56PM
All event posts start and end time have been corrected except for those whose end time has already passed.
IDENTIFIED
about 3 years ago - at 03/20/2023 11:25PM
We are continuing to work through our data cleanup efforts, we anticipate completing them in the next several hours.
IDENTIFIED
about 3 years ago - at 03/20/2023 07:27PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 3 years ago - at 03/20/2023 07:27PM
Between the dates of February 23rd, 2022 and March 15, 2023, Google ‘Event’ posts made through the Yext Social Posts platform were published with incorrect Start and End dates. Each date was 4 hours off, where dates scheduled for 1PM would have been published as 5PM.
A cleanup effort in progress, and by the end of the day today, March 20th, 2023, posts will be updated to use the correct, originally intended dates.
Any posts created on or after 3/16/23 would have dates that are set correctly.
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