Outage in YOOBIC

Major Outage

Resolved Major
July 17, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a major outage that has resulted in the unavailability of our services. During this outage, users may be unable to access our application/service. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible. We understand the impact this may have on your workflow and assure you that we are making every effort to restore full functionality as quickly as possible. We are committed to keeping you informed about the progress of the incident. Regular updates will be provided on this page as our team works towards a resolution. We appreciate your patience and understanding during this challenging time. Thank you for your support as we work diligently to restore normal service and minimize any disruptions to your workflow.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/17/2023 08:56AM

The incident has been fully resolved and you should be able to use our services.

We understand the impact this incident may have had on your operations, and we apologize for any inconvenience caused.

If you have any lingering concerns or encounter any unexpected issues, please do not hesitate to contact our support team. We are here to assist you and ensure a smooth experience moving forward.

INVESTIGATING over 2 years ago - at 07/17/2023 08:44AM

Our engineering team is still actively looking into the ongoing incident which is impacting our services. The following services are affected:

- Mobile application
- Web application
- Public API
- Integrations centre

We understand the impact this has on your experience and want to assure you that resolving the issue is our top priority. We appreciate your patience and support during this time.

Further updates will be provided as our team works towards restoring normal service.

INVESTIGATING over 2 years ago - at 07/17/2023 08:23AM

We are actively investigating the issue you may be experiencing and will provide updates as soon as possible. We appreciate your patience and understanding during this process.

INVESTIGATING over 2 years ago - at 07/17/2023 08:13AM

We are currently experiencing a major outage that has resulted in the unavailability of our services. During this outage, users may be unable to access our application/service. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible.

We understand the impact this may have on your workflow and assure you that we are making every effort to restore full functionality as quickly as possible.

We are committed to keeping you informed about the progress of the incident. Regular updates will be provided on this page as our team works towards a resolution. We appreciate your patience and understanding during this challenging time.

Thank you for your support as we work diligently to restore normal service and minimize any disruptions to your workflow.

Latest YOOBIC outages

File Viewing Degradation - about 2 months ago
Degraded Performance - 6 months ago
Partial Outage - about 1 year ago

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