Outage in YOOBIC

Degraded Performance

Resolved Minor
July 24, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing degraded performance with our services, which may result in slower response times. Our engineering team is actively investigating the issue and working to improve the performance as quickly as possible. While the degraded performance may impact your experience, rest assured that we are prioritizing the resolution to provide a smoother and more reliable service. Our team is committed to restoring normal performance and ensuring a seamless user experience. We will provide regular updates on this page to keep you informed about the progress of the incident. Please bear with us as we work diligently to address the performance issues and deliver the level of service you expect. Thank you for your understanding and cooperation. We appreciate your continued support as we work towards resolving the degraded performance and enhancing your overall experience.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/24/2023 08:57AM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 07/24/2023 08:44AM

Our engineering team has identified the cause of the ongoing issue and is currently implementing a fix. We appreciate your patience as we work towards resolving the situation. Further updates will be provided as our team works towards restoring normal service.

INVESTIGATING over 2 years ago - at 07/24/2023 08:19AM

Our engineering team is still actively looking into the ongoing incident which is impacting our services. The following services are affected:

- Mobile application
- Web application
- Public API
- Scheduler
- Integrations centre

We understand the impact this has on your experience and want to assure you that resolving the issue is our top priority. We appreciate your patience and support during this time.

Further updates will be provided as our team works towards restoring normal service.

INVESTIGATING over 2 years ago - at 07/24/2023 07:53AM

We are currently experiencing degraded performance with our services, which may result in slower response times. Our engineering team is actively investigating the issue and working to improve the performance as quickly as possible.

While the degraded performance may impact your experience, rest assured that we are prioritizing the resolution to provide a smoother and more reliable service. Our team is committed to restoring normal performance and ensuring a seamless user experience.

We will provide regular updates on this page to keep you informed about the progress of the incident. Please bear with us as we work diligently to address the performance issues and deliver the level of service you expect.

Thank you for your understanding and cooperation. We appreciate your continued support as we work towards resolving the degraded performance and enhancing your overall experience.

Latest YOOBIC outages

File Viewing Degradation - about 2 months ago
Degraded Performance - 6 months ago
Partial Outage - about 1 year ago

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