Outage in Yotpo Loyalty & Referrals

Access to the Review requests dashboard might currently not be available.

Resolved Major

February 11, 2026 - Started 14 days ago - Lasted 43 minutes
Official incident page

Incident Report

Using the Review Requests Dashboard might currently not be available. Start time: 11 Feb, 2026 - 11:00 AM [UTC]. We apologise for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter. The Yotpo Support Team.

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Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 02/11/2026 11:45AM

The issue has been resolved and the functionality is back to normal.

We thank you for your patience on this matter.

MONITORING 14 days ago - at 02/11/2026 11:42AM

A fix is implemented and we're currently monitoring the behaviour.

IDENTIFIED 14 days ago - at 02/11/2026 11:05AM

Our engineering team have identified the underlying issue and are currently working on a fix.

INVESTIGATING 14 days ago - at 02/11/2026 11:03AM

Using the Review Requests Dashboard might currently not be available.

Start time:

11 Feb, 2026 - 11:00 AM [UTC].

We apologise for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter.

The Yotpo Support Team.

Latest Yotpo Loyalty & Referrals outages

Yotpo L&R – Intermittent Degradation in Point Redemption for Shopify - about 2 months ago

Loyalty Order & Points Processing Delays - 2 months ago

Yotpo L&R - API Degradation - 3 months ago

Yotpo L&R - Merchants cannot manually adjust the points of the customers - 3 months ago

Reviews main widget v2/v3 is not displaying on-site - 3 months ago

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