Outage in Yousign

Degradation

Resolved Minor
March 22, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

Incident Report

Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Components affected
Yousign APP V2 - https://webapp.yousign.com Yousign Website - https://yousign.com Yousign API V2 - https://api.yousign.com

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/23/2023 11:30AM

This incident has been resolved.

MONITORING over 2 years ago - at 03/23/2023 10:13AM

A DNS issue was spotted.
A fix was deployed.
It is recommended for clients to flush DNS cache.

IDENTIFIED over 2 years ago - at 03/22/2023 03:42PM

We are currently experiencing a DNS issue with our provider.
We are working with them to solve the issue.

IDENTIFIED over 2 years ago - at 03/22/2023 11:22AM

A DNS issue have been spotted.
A fix have been deployed.
It is recommended for clients to flush DNS cache.

IDENTIFIED over 2 years ago - at 03/22/2023 08:23AM

Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

Latest Yousign outages

[Production] - V2 + V3 - APP + API - Archiving Provider Outage Identified - 7 days ago
[V3] QES Delays - external provider incident - 17 days ago
[Production] - V3 - APP + API - signature processing delays - about 1 month ago
V3 - Delay on qualified eSignatures (QES) - about 1 month ago
V3 API delay - about 1 month ago

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